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to our newsletter and receive a 10% discount to use on your first purchase.
Free Delivery for orders over £75! Discount applied at check out.
Subscribe to our newsletter and receive a 10% discount to use on your first purchase.
FAQs
Below are our frequently asked questions to help you use our web site. If you can't find what you need here, please get in touch with using the button below or use the Live Chat feature available at the bottom of every page.
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What are your opening hours?Our Distillery and Shop are normally open on the following hours for browsing and order pick-ups. Please note, we are closed on bank holidays and other public holidays. Saturday, 10:30 am–12 pm, 4–6 pm Sunday, Closed Monday, 10:30 am–12 pm, 4–6 pm Tuesday, 10:30 am–12 pm, 4–6 pm Wednesday, 10:30 am–12 pm, 4–6 pm Thursday, 10:30 am–12 pm, 4–6 pm Friday, 10:30 am–12 pm, 4–6 pm
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How can I get in touch with you?We have an online chat feature which is accessible from the Contact Us button at the bottom of each page on Desktop and the round, yellow "..." button at the bottom of each page on mobile. We also have a Contact Us page if you would prefer to use that. Our postal address is: Home Farm, Ketteringham Lane, Hethersett, NR9 3DF, United Kingdom.
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Where can I buy Home Farm Gin in person?We regularly attend shows, fetes and other events throughout Norfolk and East Anglia with our mobile gin bar. Additionally, our Distillery is open to the public during specific hours where you can browse and purchase our wide range of gins, mixers and other Home Farm Gin items in person. Perhaps even try a small tipple whilst you're there? We also provide organised experiences available in the store so you can come meet us, try our gin and even learn how the professionals make those delicious cocktails! Have an event you'd like us to attend?
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Can I pay cash?Yes, simply select Manual Payment from the checkout page and ensure you select "Pick Up" as the delivery method. You can then pay when you come to collect your order.
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What payment methods do you accept?We accept all major credit and debit cards on our website in addition to fast checkout via Paypal. If you are picking up your order, you are also able to pay cash at the Distillery by selecting manual payment on the order page.
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What are your delivery charges?Our delivery charges are based on the combined weights of the items you purchase. Exact delivery charges are displayed on the checkout page before you complete your purchase. We also have the option to pick up your order from our Distillery and Shop which is free of charge for any size order.
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What countries do you deliver to?Currently, we only ship to the United Kingdom and Northern Ireland. We're always looking to expand our delivery destinations, so keep an eye out for further updates. If you'd like to purchase our products from outside the UK, please Get In Touch
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How will I know when my pick-up order is ready to collect?You will receive and email from us when your order is ready for collection which details the address and opening times. If you specified manual payment, please ensure you bring a payment method with you such as cash, card or contactless payment.
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Can I collect my order in person?Yes! Pick up from our Distillery and Shop is available as an no-charge option on our check out page. Please bear in mind our opening hours: Saturday, 10:30 am–12 pm, 4–6 pm Sunday, Closed Monday, 10:30 am–12 pm, 4–6 pm Tuesday, 10:30 am–12 pm, 4–6 pm Wednesday, 10:30 am–12 pm, 4–6 pm Thursday, 10:30 am–12 pm, 4–6 pm Friday, 10:30 am–12 pm, 4–6 pm Our address is: Home Farm, Ketteringham Lane. Hethersett. NR9 3DF, United Kingdom Here is a a Google Maps link for quick directions.
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What delivery companies do you use?We exclusively use Royal Mail for all of our deliveries.
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